If you receive a shipping quote that says “Call for Quote,” it means that because your order is over 5,000 lbs., we will have to get your shipping quote manually. Please call us at 888-252-6284, and we will get your quote and enable you to make your purchase. We apologize for the inconvenience, this is a limitation imposed by our carrier. We are working to get this limitation removed.

Orders will usually be shipped within 24 hours on business days, Monday through Friday. We guarantee shipment within 48 hours for any orders in stock. Shipments are usually picked up by carriers around lunch time, so orders received after pick-up will go out the next day.

The only exceptions to this are:

1. Check / Money order payment orders will not be shipped until after the check, money order, or wire transfer has cleared the bank. This process can take up to 2 weeks for international checks.
2. Pallet sized orders, and 30 & 55 gallon drum orders require 3-5 day handling time. Also, some items have notes in their descriptions that warn of additional handling time.
3. If an item is out of stock, it can be refunded or backordered. The customer will be notified within 24 hours if an item is out of stock.

Once an item is shipped, it will take anywhere from between 3 – 8 business days to arrive, unless an expedited service was selected at checkout (such as next day air).