We accept returns of unopened, resell-able items within 30 days of purchase for a full refund of the item’s purchase price, minus a %15 restocking fee. Please note that some products which are drop shipped can have higher restocking fees due to the manufacturer’s return policy.
This does not apply to private labeled or custom blended orders, which are not returnable. Customers who order private labeled or custom blends are required to approve a sample prior to order fulfillment.
To arrange a return, contact customerservice@worldwidejanitor.com or use our “Contact Us” form.
Cancellations
Orders may be cancelled at any time until shipped, at which time they fall under the return and refund policy.