Category Archives: FAQ’s

Which of your dish detergents contain phosphates?

Phosphates get a bad rap from environmentalists. Why? Mainly because they contribute to algal blooms in the environment when they leave our municipal waste systems. Because of this, most consumer dishwashing products no longer contain phosphates. That being said, many consumers like products with phosphates simply because they do a better job of cleaning. This makes them particularly suited for … Continue reading

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Are your commercial laundry detergents safe to use in high efficiency (HE) washing machines?

Yes, all of our commercial laundry detergents and products are designed to be safe to use in high efficiency (HE) machines.

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Which of your laundry detergents contain phosphates and which do not?

***2021 Update: See our new Laundry Products Guide to see which products have phosphates and which do not – we have added many new detergents that are not in this article.*** Laundry detergents with phosphates are not widely available to the public anymore due to environmental concerns, but they do help many cleaning products work better. Since our products are … Continue reading

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What is your strongest laundry detergent?

Our strongest, most concentrated laundry detergent is HTD Heavy Duty Detergent. HTD is actually one of the strongest detergents on the market, and it does also contain phosphates which help it clean better. Most over the counter detergents do not contain phosphates these days because of environmental concerns.  

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Is your website secure?

Yes. An important fact to know about our site security, is that we do not store credit card numbers. Even customers with accounts who purchase regularly are required to enter their credit card information each time, at which point it is securely passed to Authorize.net. While we realize that this can be a small inconvenience, it significantly reduces any risk associated … Continue reading

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What types of payments do you accept?

Credit Card, Paypal, or Bitcoin PaymentsCredit or debit card, Paypal, and Bitcoin payments are the preferred method of payment for domestic orders. Orders will be processed and shipped as soon as they are received when paid via one of these methods.Check or Money Order PaymentsIf “Check or Money Order” was selected as payment method during checkout, your order will be … Continue reading

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Do you have Net 30 accounts?

We do not at this time provide Net 30 or credit accounts of any kind.

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Can I cancel my order?

Yes. You can cancel your order at anytime up until the order ships, and you will receive a full refund. This does not apply to private labeled or custom blended orders, which are non refundable. Once your order has shipped, the cancellation will fall under out return policy here.

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Do you accept returns?

We accept returns of unopened, resell-able items within 30 days of purchase for a full refund of the item’s purchase price, minus a %15 restocking fee. This does not apply to private labeled or custom blended orders, which are not returnable. Customers who order private labeled or custom blends are required to approve a sample prior to order fulfillment. To … Continue reading

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Who is Snee Chemical Company?

WorldwideJanitor.com is an online distributor for Snee Chemical Company products. Our line of Snee Chemical manufactured products are available in bulk sizes, some in sizes up to 55 gallon drums, giving every consumer the option to save money by purchasing in bulk. Some of the more popular products you’ll see here are not available in any other online store, or … Continue reading

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Do you have a product showroom?

No. At the present time we do not have a showroom or location where customers can view products prior to ordering them.  

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Do you have a pickup location?

No. At the present time we are a mail and freight order company only. We can only fulfill orders that are being shipped to other locations, and we can deliver locally.

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Do you do custom blending?

Yes, we can custom blend most chemical and powdered products in our store for our customers. Contact us to submit your inquiry. There is a minimum order quantity for custom blending, that is around 60 gallons for liquid products.

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Do you do private labeling?

Yes, we can arrange private labeling for most of our chemical products. There is a minimum order quantity of about 60 gallons for any privately labeled products. You can expect 3-7 days of additional time for private label order fulfillment.

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How does bulk pricing work?

Worldwide Janitor is a very special online store because we cater to the needs of commercial buyers by offering high volume quantities of janitorial products that typically are not available in other online stores. We start out by offering our chemical products in commercial containers like 5 gallon pails, 4/1 gallon cases, pallet quantities, 30 and 55 gallon drums. All … Continue reading

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Can you bill my UPS account?

Yes, we now have an option in our shopping cart to choose “Bill to 3rd Party UPS Account” where customers can enter their UPS account number to have the shipping charges bill to their account. You will not receive a shipping charge from us for the order when this option is selected. We will ship the item via UPS, and … Continue reading

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Why are our UPS Shipping Prices so Expensive?

We apologize that our UPS prices are so expensive for some people, there are a few reasons for this: We do not do a lot of UPS shipping, therefore we don’t get the discounts that some high volume sellers receive from UPS. The big cost savings we provide is for customers purchasing bulk quantities (pallet and 55 gallon drums) using … Continue reading

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Do you ship overseas?

Yes, but their are limitations to overseas service. 1. We will not take credit card payment for orders from overseas. Payment must be made in the form of Bitcoin, Check or Money Order, or Wire Transfer, and those payments must clear the bank prior to shipments being sent out. 2. We will have to get you a shipping quote manually … Continue reading

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What is a Hazmat Shipment?

If an item in your shopping cart is classified as a hazardous material by the Dept. of Transportation (DOT), then UPS charges an additional “hazmat fee” to the shipment. Currently that fee is $35, and your shopping cart will automatically add it into your shipping quote, with the notification in red that a “Hazmat fee” is included.  

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Do you offer free shipping?

Free shipping is currently only available in the New Orleans, LA area in these zip codes (click here) for orders over $500. 

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